Terms & Conditions

Welcome to RATOUT. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1️⃣ General

These Terms & Conditions govern your use of our website and the purchase of products offered under the RATOUT brand.

By using this website, you confirm that:

  • You are at least 18 years old.

  • You agree to comply with all applicable laws and regulations.

  • You will use our products responsibly and according to instructions.

2️⃣ Product Use & Responsibility

RATOUT products are designed for rodent control purposes only.

  • Always read and follow product instructions before use.

  • Keep products away from children and pets.

  • Certain products (such as rat killer/poison) must be handled responsibly.

RATOUT is not liable for misuse, improper storage, or negligence in handling products.

3️⃣ Orders & Payments

  • All orders are subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payments must be completed before order processing (unless COD is offered).

4️⃣ Pricing

  • Prices are listed in INR and may change without prior notice.

  • We are not responsible for pricing errors due to technical issues.

If a pricing error occurs, we reserve the right to cancel the affected order.

5️⃣ Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.

RATOUT is not responsible for:

  • Courier delays

  • Incorrect address provided by the customer

  • Failed delivery attempts due to customer unavailability

Please refer to our Shipping Policy for detailed information.

6️⃣ Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

For hygiene and safety reasons, certain opened or used rodent control products may not be eligible for return.

7️⃣ Intellectual Property

All content on this website including:

  • Logo

  • Brand name

  • Product designs

  • Images

  • Text

is the property of RATOUT and may not be copied, reproduced, or distributed without written permission.

8️⃣ Limitation of Liability

To the maximum extent permitted by law:

RATOUT shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

Use of products is at the customer’s own risk.

9️⃣ Compliance with Local Laws

Customers are responsible for ensuring that the purchase and use of rodent control products comply with local regulations in their area.

🔟 Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be effective once posted on this page.